Privacy Policy

Last updated: 22/02/2024

This Privacy Policy describes how Madhusudan Fabrics (referred to as “we”, “us”, or “our” herein) collects, uses, and shares your personal information when you visit and use our website, www.madhusudanfabrics.com (referred to as “the Website”).

Information We Collect:

  • We may collect the following information when you visit our Website:
    • Personal Information: Name, phone number, email address, business name, and requirement details when you submit contact forms or requests.
    • Browsing Information: IP address, browser type, operating system, browsing history, and general location information through cookies and similar technologies.
    • User Comments and Reviews: Name, email address, and content you submit on product pages and blog posts (optional).
    • WooCommerce Data: Personal information associated with your purchases, such as billing and shipping address, if you use our online store.

How We Use Your Information:

  • We use your personal information to:
    • Respond to your inquiries and requests for product information.
    • Provide customer service and support.
    • Personalize your experience on the Website.
    • Improve our Website and marketing efforts.
    • Deliver targeted advertising through Facebook Pixels and Google tracking (you can opt out of personalized advertising using your browser settings or visiting these platforms’ websites).
    • Process your orders and manage your account (if you use our online store).
    • Send you occasional marketing communications with your consent (you can unsubscribe anytime).

Disclosure of Your Information:

  • We may disclose your personal information to third-party service providers who help us operate the Website and our business, such as web-hosting providers, payment processors, and marketing platforms. These service providers are bound by contractual obligations to keep your information confidential and secure.
  • We may also disclose your personal information if required by law or to protect the rights, property, or safety of ourselves or others.

Cookies and Similar Technologies:

  • We use cookies and similar technologies to collect and store information about your browsing activity on the Website. Cookies are small text files that are stored on your device by a website when you visit it. You can disable or manage cookies through your browser settings.
  • We use the information collected through cookies and similar technologies to:
    • Remember your preferences and settings.
    • Analyze website traffic and usage patterns.
    • Target advertising to you.

User Comments and Reviews:

  • When you submit a comment or review on our Website, your name and email address may be publicly displayed along with your comment or review. You can request to have your information removed from a review by contacting us at info@madhusudanfabrics.com.

Data Security:

  • We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Data Retention:

  • We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Choices:

  • You have the following choices regarding your personal information:
    • Access and update your information.
    • Request to delete your information.
    • Opt out of receiving marketing communications.
    • Manage your cookie preferences.
  • You can exercise these choices by contacting us at info@madhusudanfabrics.com.

Children’s Privacy:

  • Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy:

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Contact Us:

  • If you have any questions about this Privacy Policy, you can contact us at info@madhusudanfabrics.com.